The Redlander Restaurant at Schnebly Redland’s Winery and Brewery

Kristen Loren

4 months ago

This was, without question, the scariest and worst restaurant experience our family has ever had. Our young daughter was served a pasta dish that contained a large, sharp piece of glass. This is every parent’s nightmare. She could have swallowed it. She could have been seriously injured. We are still shaken thinking about how much worse this could have been. What makes this even more disturbing is what happened after—we reached out multiple times by phone and email to report this, and have been met with complete silence. No response. No concern. No accountability. Serving glass in a child’s meal is not a small mistake—it is a dangerous and unacceptable failure. Ignoring it afterward is even worse. Parents deserve to feel safe when they take their children out to eat. Based on our experience, that basic expectation was completely broken here. We will never return, and I strongly urge other families to think very carefully before dining here.

Alicia M

7 months ago

Schnebleys is a "must go" outing. I have been several times, attending events, for the wine tasting and tour and to their restaurant. The food is really good and offer a diverse selection.

C

4 months ago

Good atmosphere, terrible service, food average. Went for lunch, food took over 1 hour to get to our table and our server ( I think his name is Ernesto) never apologized for the long wait and didn’t even approach our table while we were waiting to check in. We were a party of 3 and the restaurant was far from crowded. After flagging him down and asking what was taking so long, he replied “ there are 2 tickets in front of you”. That was it. They told us they do not have tap water so we were given a bottle of water which was a charge of $10. How do they wash produce if they don’t have tap? The server took the $10 bottle off the bill when I questioned the charge. All in all not a good experience for a 61 mile drive.

Vicki Wellons

4 months ago

To start I want to say I love the scenery at schnebly’s have been going for years, but we visited the Redlander Restaurant for the first time for a girls night with my friends. We had the absolute worst server, Sebastian. We only ordered 4 items but it took an hour for the food to come out. We didn't even get our water to the table till after the food came out after multiple times of asking, an hour for water was ridiculous. When we asked for separate checks it took him another 20 mins to bring it out and he only brought the one check and charged us 20% gratuity. Fine, I accepted it and we paid it because we were ready to leave. But then a few days later I realized he charged and additional $31 of tip to our tab, after already applying an automatic charge of 20% gratuity. This is unethical and illegal to charge someone more money than they actually paid and the service was just plain awful.

Yadira

3 years ago

Came for lunch date for the first time and had a nice experience. The place is beautiful and the service was great. I had the mango wine and guava wine and they were both delicious. The food itself was below average for the price. We decided to just go with appetizers, but everything we had was just ok. The chicken chicharrones lacked seasoning, the conch fritters were under cooked and looked like it was fried in old oil, and the fish dip was terrible and crackers were stale. I look forward to come back for the tour and wine tasting , but definitely not the restaurant.